FREQUENTLY ASKED QUESTIONS

EBT Questions?call Human Services


When can I make changes to my benefits?

You can change your benefits once each year during Open Enrollment, or when a qualifying event occurs. Open Enrollment usually occurs in the Fall with implementation effective January 1. Examples of qualifying events would be the birth or adoption of a child, marriage or divorce, death of a dependent, or loss of benefits by a non-covered dependent.

How can I add my spouse/new baby to my benefits plan? How long before I can add them?

Fill out the Member Change Form found in forms of the Employee Portal and return them to HR.  You have 30 days from the date of birth or date of marriage to add them. After the 30 days have lapsed, you must then wait for Open Enrollment.

How do I view my address, benefits, vacation, or other personnel information?

Sign into Kronos with your User ID and Password to view your address, benefits, vacation, or other personnel information.